Privacy Policy

Signing in

You sign in with a one-time link sent to your email. We never see or store a password. Your email address and sign-in details are managed by Supabase Auth. The same sign-in works on other TinShe sites you've been given access to (TinShe Travel, TinShe Mirage); each site keeps its own data, and the others can't see your Storyboard work.

What we hold

• Your account ID and email address
• The text you add: novel chapters you import or paste, scene text, titles
• What the AI works out from your text — characters, places, outfits, story beats and scene plans — and your edits to them
• Your characters, including any reference images you upload
• Generated images: scene panels, outfit sheets and place images, plus your page layouts and speech bubbles
• Your Library of saved outfits, places and props
• Credit records (what was charged, when, and for what)
• If you joined the waitlist: your email address and when you signed up

Text and settings are stored in our database (Supabase). Images and exported PDFs are stored in Cloudflare R2.

AI processing

To do its work, the service sends your content to AI models that run on our own AI server:

• Language models read your chapter text and story notes to find characters, places and beats, plan scenes and write them, and look at generated images to check them against the scene.
• Image models receive scene descriptions and your characters' reference images to draw panels and sheets.

Requests reach the AI server through Inngest, our background-job service, so Inngest also handles that text and links to those images while a job runs. We don't use your content to train AI models for anyone else; a character model trained from your character's pictures, when you start one, is used only for your work. If we ever use an outside AI provider, we'll name it here first.

Analytics & error tracking

With your consent, we use PostHog for product analytics. It isn't loaded until you accept the analytics cookie category, and you can change your preference at any time via the cookie settings.

Sentry runs on every page, without asking: it reports errors and slow pages so we can fix them, and it carries messages you send with the Feedback button. It doesn't use cookies, doesn't record your screen, and doesn't track you across sites.

Geographic restrictions

This service isn't available in Europe, including the EU/EEA, the UK and Switzerland, or in EU territories outside Europe. Traffic from there is blocked at the network level.

Deleting your data

You can delete your account yourself on the Account page. That immediately removes your projects, characters, Library, settings and credit records from our database, and ends your access. Your sign-in itself is deleted too, unless you still use another TinShe site with it. Image files and PDFs already in storage aren't reachable from the app after that; to have them erased as well, email us at hello@tinshe.com and we'll remove them within 30 days.

No data selling

We don't sell or trade your personal data, and we share it only with the providers above, only to run the service.

Contact

Questions about your data? Please email us at hello@tinshe.com.